Looking for deals on your hotel and travel to Ottawa? AMO has negotiated conference rates with select Primary and Secondary hotels. We also have special rates for Via Rail, Air Canada and Porter Airlines please visit the Travel Information page for details.

For additional hotels in Ottawa please visit the Ottawa Tourism Stay page.

Guest Room Booking Policy

The 2017 AMO AGM/Conference will be held at The Shaw Centre and Westin Ottawa. The City of Ottawa has a number of accommodations available to AMO delegates. AMO has secured the Westin Ottawa as the main conference hotel, where this booking policy will apply. Rates have also been negotiated for AMO delegates at the following hotels.
  • Westin Ottawa (primary Conference Hotel)
  • Fairmont Chateau Laurier
  • Les Suites Hotel Ottawa
  • Novotel Ottawa
  • Lord Elgin Hotel
  • Delta Ottawa City Centre
Rate and booking details are below under HOTEL.

The information contained herein refers to the guestroom booking policy in effect at the above named hotels. Please read carefully and in full. You can also download the guestroom booking policy here.

As in previous years, the AMO room blocks will not be released for booking until:
Monday, October 3rd, 2016 @ 10:00 a.m.
 
Also, a non-refundable cancellation fee is in place at the Westin Hotel for guest room reservations in order to deter the practice of overbooking guest rooms. Cancellation policies are in effect at the five secondary hotels; please refer to their websites and/or your confirmation notice for details.

The Booking Process

The 2017 block of guest rooms at the main conference hotels will be released for booking on
October 3rd, 2016 at 10:00 a.m.
  Municipalities will be given the opportunity to make individual bookings at this time. All guest rooms must be booked using a credit card and must be assigned individual names, any multiple bookings under one guest name will not be allowed. We are therefore requesting your co-operation with the 2017 booking process.
  • All reservations may be made either online through the AMO Group Links that will be available on
    October 3rd, 2016 starting at 10:00 a.m. on the AMO website (www.amo.on.ca), or by phone, unless otherwise indicated please identify yourself as part of the Association of Municipalities of Ontario (AMO) block.

The Booking Policy

  • Westin Hotel
    • At time of booking the hotel will charge a deposit that will guarantee your stay. Hotels will charge up to three-nights on all reservations, securing rooms over the peak conference dates of August 13 - 16, 2017.
    • Should you wish to reduce the number of nights you are staying, the hotel has the discretion to consider this a cancellation and rebooking for a shorter duration, and may choose not to refund the cancelled night(s).
    • Should you cancel your reservation between the date of booking your reservation and the hotel cut-off date listed you will be charged a one night non-refundable cancellation fee and have the remainder of the deposit in excess of one-night credited back to your credit card.
    • After the hotel cut off date listed above if you cancel the guest room reservation or reduce the number of nights you plan on staying at the hotel then none of the deposit will be refunded.
    • You may change names on the reservation without penalty at any time.
    • Please review the confirmation notice sent to you by the hotel as soon as you receive it to ensure the information is correct.
    • At time of booking the Westin Hotel will charge a deposit that will guarantee your stay. Hotels will charge up to three-nights on all reservations, securing rooms over the peak conference dates of August 13 - 16, 2017.
    • If you wish to make changes to your reservation prior to June 26, 2017 please contact Ottawa@westin.com.
  • Secondary Hotels: Fairmont Chateau Laurier, Les Suites Hotel Ottawa, Novotel Ottawa, Lord Elgin Hotel, Delta Ottawa City Centre
    • At time of booking the hotel may charge a deposit that will guarantee your stay. Hotels can charge up to one-night on all reservations, securing rooms over the peak conference dates of August 13 - 16, 2017. This deposit will be considered non-refundable.
We hope that this process will encourage municipalities to book only those guest rooms that are actually needed so that more delegates will have the opportunity to stay at the official conference hotels. If you have any questions about this policy, please contact Navneet Dhaliwal at 416.971.9856 ext. 330, toll free 1.877.426.6527 or by email at ndhaliwal@amo.on.ca.

To Recap

  • Bookings open on October 3rd, 2016 at 10 am.
  • Bookings made will be secured to a credit card.
  • A deposit in the full amount of the booking will be taken at this time.
  • If you cancel your booking before June 26, 2017 you will lose the equivalent to one-night accommodation.
  • Any changes or cancellations made after June 26, 2017 will not be refunded. Any concessions on this are at the discretion of the hotel you have contracted your accommodations with.
  • Please review the confirmation notice from the hotel as soon as it is received to ensure the details are correct.

Please note we are aware that the Chateau Laurier had a technical issue on October 3rd during the booking process, where they ended up reserving more guestrooms that the hotel has. Those who were the last to book into their system are being contacted regarding this issue. Additionally, any bookings made at any of the hotels, listed in the guestroom booking policy, prior to 10 am are also being notified that their reservations are not valid and will be refunded the deposits made.  Please note that though AMO is aware of these situations we are not holding any additional rooms at the hotels and are unable to intervene on your behalf, please contact the individual named in the email notice sent.

Conference Hotel Details

Please note we are aware that the Chateau Laurier had a technical issue on October 3rd during the booking process, where they ended up reserving more guestrooms that the hotel has. Those who were the last to book into their system are being contacted regarding this issue. Additionally, any bookings made at any of the hotels, listed in the guestroom booking policy, prior to 10 am are also being notified that their reservations are not valid and will be refunded the deposits made.  Please note that though AMO is aware of these situations we are not holding any additional rooms at the hotels and are unable to intervene on your behalf, please contact the individual named in the email notice sent.All reservations may be made either online through the AMO Group Links that are available on
October 3rd, 2016 starting at 10:00 a.m. below, or by phone, unless otherwise indicated please identify yourself as part of the Association of Municipalities of Ontario (AMO) block. Please note any reservations made prior to October 3rd at 10 am will be automatically cancelled and not honoured if made in the group block, please remember all reservations should be assigned a unique name, any duplicates will be cancelled immediately by the hotel.