Alert symbolIn the past few years a number of delegates, exhibitors and sponsors have been approached by companies saying they have access to rooms at AMO's blocked hotels. For peace of mind and the guarantee of receiving a hotel room at AMO rates and with a hotel approved cancellation policy we encourage all Conference participants to book your guest rooms using the links provided on the Guest Room Booking Policy page. Should you choose to use alternate sites such as Expedia, or National Travel Associates we cannot guarantee your reservation or assist with troubleshooting your booking.


Guest Room Booking Policy

The 2019 AMO AGM and Annual Conference will be held in Ottawa from August 18 - 21, 2019. AMO has negotiated Conference rates at eight hotels. In order to ensure the booking process goes smoothly please read the details in full and make note of all deposit and cancellation policies for the individual properties.

We hope that this process will encourage municipalities to book only those guest rooms that are actually needed so that more delegates will have the opportunity to stay at the official conference hotels.

what you need to know

  • Guest rooms can be booked as of Wednesday, January 9th, 2019 at 10:00 a.m.
  • All the hotels included in the AMO blocks have a deposit policy in place to reserve your room. You will require a valid credit card at time of booking,
  • Name changes on a reservation can be made up to the date of arrival at all hotels.
  • Any reservations made into an AMO block prior to January 9th, 2019 will not be honoured.
  • A unique name should be attached to each reservation. Any reservations with duplicate names will not be honoured.
  • All reservations can be made via individual call-in or through a dedicated hotel site. These details will be posted to the AMO website in early November.
  • Room blocks are from Sunday to Wednesday. Hotels will honor the rate for up to three days prior to Sunday and three days post Wednesday if space is available.
  •  Reservations made within the block prior to January 9th, 2018 may be subject to cancellation, at the discretion of the hotel.
  • Please note that the City of Ottawa will begin collecting a 4% Municipal Accommodation Tax on short stay guestroom reservations effective January 1st, 2018, this replaces the hotel industry DMF of 3%. For details on the new tax please visit
  • Some hotels will be using only one method for reservations (either phone or online), this is to alleviate any issues that might arise with overbooking via their main desks and their call centres.
Rates, hotel policies and contact information will be posted in early November.