2020 AMO Conference Guest Room Booking Policy

Rates in effect August 16 – 19, 2020*

The 2020 AMO AGM and Annual Conference will be held in Ottawa from August 16 - 19, 2020. AMO has arranged hotel accommodations for delegates at eight hotels in downtown Ottawa. In order to ensure the booking process goes smoothly please read this document in full and make note of all deposit and cancellation policies for the individual properties. We hope that this process will encourage municipalities to book only those guest rooms that are actually needed so that more delegates will have the opportunity to stay at the official conference hotels.

What you need to know

  • All the hotels included in the AMO blocks have a deposit policy in place to reserve your room. You will require a valid credit card at time of booking.
  • Name changes on a reservation can be made up to the date of arrival at all hotels.
  • Any reservations made in an AMO conference hotel prior to the official opening on January 7th, 2020 at 10:00 am sharp will not be honored.
  • A unique name should be attached to each reservation at each hotel. Any reservations made with duplicate names will not be honoured unless accompanied with full required hotel deposit. In this situation, individual names must be provided to hotel within their given parametres- normally 30-44 days from arrival date.  
  • All reservations can be made via individual call-in or through a dedicated hotel group weblink. These details will be posted to the AMO website in early December.
  • Room Blocks are from Sunday to Wednesday. Please note that AMO contracted hotels listed below will honour the AMO conference rate three days prior to the Conference dates and three days post, based upon availability. If there is issue booking extended reservations on line, please call hotel direct.
  • Please note that the City of Ottawa will begin collecting a 4% Municipal Accommodation Tax on short stay guestroom reservations (this came into effect January 1st, 2018), this replaces the hotel industry DMF of 3%.
  • Should you have a group block of 10 rooms or more for your organization, and wish to make a reservation for the entire group into one preferred location, please contact Poonam Ruparelia: pruparelia@amo.on.ca to facilitate. A deposit policy will be still be in effect but will be formulated with one deposit for the entire group. Request is based on availability.

Hotels

Main Conference Hotel

The Westin Ottawa  AMO Block is SOLD OUT

  • Location: 11 Colonel By Drive, Ottawa
  • Toll-Free Reservation Center: 1-888-627-8528
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 14, 2020
  • Room Rates: Traditional Room - $251/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a maximum of a three-nights deposit on each reservation via credit card, to hold any reservation of three nights of more. If a reservation is made for one or two nights only the nights reserved will be charged as a deposit.
  • Reservation Policy: Each reservation must have an individual name attached to it. Reservations with the same name will not be deemed duplicate if full deposit has been received and processed on each reservation however individual names must be provided to the Hotel 44 days prior arrival.
  • Cancellation Policy: Should a reservation be cancelled more than 44 days prior to arrival, a one-nights non-refundable cancellation fee will be applied, with the remainder of payment to be credited to the attendee. Deposits for reservations cancelled or shortened within 44 days prior to arrival are non-refundable. 

Fairmont Chateau Laurier  AMO Block is SOLD OUT

  • Location: 1 Rideau Street, Ottawa
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 16, 2020
  • Room Rates: Fairmont Room - $269/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a maximum of a three-night deposit on each reservation via credit card, to hold any reservation of three nights of more. If a reservation is made for one or two nights only the nights reserved may be charged as a deposit.
  • Reservation Policy: Each reservation must have an individual name attached to it. NOTE: reservations with the same name will not be deemed duplicate only if a full deposit has been received and process on each reservation.
  • Cancellation Policy: Should a reservation be cancelled more than 30 days prior to arrival, a one-nights non-refundable cancellation fee will be applied, with the remainder of payment to be credited to the attendee. Deposits for reservations cancelled or shortened within the 30 days prior to arrival are non-refundable.  

Les Suites Hotel  AMO Block is SOLD OUT

  • Location: 130 Besserer Street, Ottawa
  • Toll-Free Reservation Center: (800) 267-1989; (613) 232-2000
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 17, 2020
  • Room Rates: Single One Bedroom Suite - $189/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a maximum of a three-night deposit on each reservation via credit card, to hold any reservation of three nights of more. If a reservation is made for one or two nights only the nights reserved may be charged as a deposit.
  • Reservation Policy: Each reservation must have an individual name attached to it. NOTE: reservations with the same name will not be deemed duplicate only if a full deposit has been received and process on each reservation.
  • Cancellation Policy: Should a reservation be cancelled more than 30 days prior to arrival, a one-nights non-refundable cancellation fee will be applied, with the remainder of payment to be credited to the attendee. Deposits for reservations cancelled or shortened within the 30 days prior to arrival are non-refundable.    

Lord Elgin Hotel

  • Location: 100 Elgin Street, Ottawa
  • Toll free number: (800) 267-4298. Please ask for the AMO block
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 16, 2020
  • Room Rates: Traditional/Parkview - $199/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a one-night deposit on each reservation via credit card, to hold a reservation.
  • Reservation Policy: Each reservation must have an individual name attached to it. Reservations with the same name will not be deemed duplicate if full deposit has been received and processed on each reservation however individual names must be provided to the Hotel 30 days prior arrival.
  • Cancellation Policy: Reservations cancelled at any time will result in the attendee forfeiting the one-night deposit made at time of reservation.
Lord Elgin Booking Website

Novotel Ottawa

  • Location: 33 Nicholas Street, Ottawa
  • Toll free number: 1-855-677-3033
  • Booking Code: 118957 or ask for the AMO AGM 2020 block   
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 14, 2020
  • Room Rates: Superior Single - $175/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a maximum of a three-night deposit on each reservation via credit card, to hold any reservation of three nights of more. If a reservation is made for one or two nights only the nights reserved may be charged as a deposit.
  • Reservation Policy: Each reservation must have an individual name attached to it. NOTE: reservations with the same name will not be deemed duplicate only if a full deposit has been received and process on each reservation.
  • Cancellation Policy: The hotel will charge a maximum of a three-night deposit on each reservation via credit card, to hold any reservation of three nights of more .Should a reservation be cancelled more than 30 days prior to arrival, a one-nights non-refundable cancellation fee will be applied, with the remainder of payment to be credited to the attendee. Deposits for reservations cancelled or shortened within the 30 days prior to arrival are non-refundable. For cancellations made within 7 days prior to arrival, full stay will be charged.
Novotel Booking Website:

Delta Ottawa City Centre

  • Location: 101 Lyon Street, Ottawa - You may take the LRT to the Shaw Convention Centre, 2 minutes away and 2 stops
  • Toll-Free Reservation Center: 1-888-236-2427 or the hotel directly at 613-688-6848
  • Booking Code: AMO 2020 Convention
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 16, 2020
  • Room Rates: Mode - $185/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a one-night deposit on each reservation via credit card, to hold a reservation.
  • Reservation Policy: Each reservation must have an individual name attached to it. NOTE: reservations with the same name will not be deemed duplicate only if a full deposit has been received and process on each reservation.
  • Cancellation Policy: Reservations cancelled at any time will result in the attendee forfeiting the one-night deposit made at time of reservation.
Delta Ottawa Booking Website:

Ottawa Marriott Hotel

  • Location: 100 Kent Street, Ottawa - The Marriott hotel is now easily accessible to the Shaw Centre via a 3 minute ride on the NEW LRT transit system. Entrance (Lion Station) is available fully underground from the hotel to the LRT station. Tickets can be purchased on the spot via Ticket machines at all stations.
  • Toll free number: 1-800-853-8463
  • Booking Code: AMO Association of Municipalities of Ontario
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 16, 2020
  • Room Rates: Traditional - $185/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a one-night deposit on each reservation via credit card, to hold a reservation.
  • Reservation Policy: Each reservation must have an individual name attached to it. NOTE: reservations with the same name will not be deemed duplicate only if a full deposit has been received and process on each reservation.
  • Cancellation Policy: Reservations cancelled at any time will result in the attendee forfeiting the one-night deposit made at time of reservation.  
Ottawa Marriott Booking Website:

Sheraton Ottawa Hotel

  • Location: 150 Albert Street, Ottawa
  • Toll-Free Reservation Center: 1-800-489-8333
  • Link: Directions to the Shaw Convention Centre
  • Cut Off Date: July 2, 2020
  • Room Rates: Traditional King - $219/per night plus applicable taxes, other room types available.
  • Deposit Policy: The hotel will charge a one-night deposit on each reservation via credit card, to hold a reservation.
  • Reservation Policy: Each reservation must have an individual name attached to it. NOTE: reservations with the same name will not be deemed duplicate only if a full deposit has been received and process on each reservation.
  • Cancellation Policy: Reservations cancelled at any time will result in the attendee forfeiting the one-night deposit made at time of reservation.
Sheraton Booking Website:

We hope that this process will encourage municipalities to book only those guest rooms that are actually needed so that more delegates will have the opportunity to stay at the official conference hotels. If you have any questions about this policy, please contact Poonam Ruparelia at 416.971.9856 ext. 330, toll free 1.877.426.6527 or by email at pruparelia@amo.on.ca.