AMO's Leading with Respect Handguides

Civility is the foundation of effective and respectful governance. Yet, harassment and hostility toward municipal leaders are undermining local democracy and the ability of municipal leaders to serve their communities. What was once rare is now routine, creating a systemic strain on councils, staff, and the essential services people rely on every day.

AMO’s Leading with Respect Handguides provide practical, accessible resources for councils and staff to navigate conflict and build a culture of civility in their workplaces. The Handguides can help to strengthen good governance and community engagement: municipalities can set standards, protect people, and foster cultures of respect within their own institutions. Through the Healthy Democracy Project and Workforce Development Project, AMO is committed to supporting effective municipal government through research, training, and organizational capacity.

Through these projects, AMO will:

· Advocate on systemic issues affecting municipal governance

· Build capacity through education and training

· Support councils and staff in fostering respectful workplaces

· Shift the narrative around the value of public service

Download the full comprehensive Handguide here.
 

To narrow your scope, see individual guides broken out below:

• Introduction
• Responding to constituents
• Chairing meetings
• Holding public meetings
• Fostering civility
• Using social media
• Selfcare for municipal leaders
• Professional development